Quality improvement (QI) is an integral part of GLW’s process, enabling us to guarantee that the work we produce and deliver is the absolute best it can be. All documentation is passed through a rigorous program designed to ensure that our content is dynamic and effective, with interactive elements functioning as promised.

QI is an ongoing process that allows us not only to improve upon current projects but to apply knowledge gained to future endeavors. It provides the foundation upon which we build our success.